Overview
Reed in Partnership Australia Pty Ltd (the Company) respects and is committed to maintaining the privacy of any information given to it by its clients or applicants to its roles. This Statement sets out the Company's practices in relation to the collection, storage and disclosure of personal information that is collected by the Company from its clients or applicants to its roles. It also sets out those matters which the Company is required to disclose to individuals when collecting their personal information under National Privacy Principles 1.3 and 1.5.
The Company recommends that you read this Statement carefully. If you have any queries, or would like to provide the Company with feedback in relation to the matters raised in this Statement, please contact the Company’s Privacy Officer by email at
hugh.cattermole@reedglobal.com
Collection of Information
The Company will only collect personal information from individuals when it is necessary to enable the Company to respond to the individual's queries or to provide the individual with its products and services.
Generally, the type of personal information the Company will collect will include the individual's name, gender, address and other contact details such as the individual's telephone number and email address. The Company may also collect personal details relevant to applications for its vacancies, including but not limited to:
- Details of career history and employment for the purposes of verifying suitability for vacancies
- Details of nationality with regard to establishing right to work in Australia
The Company will endeavour to collect the individual's personal information directly from the individual. However, in certain situations it may not be possible to do this and the Company may collect information about the individual from third parties. The Company will take all reasonable steps to ensure that these parties collect information in accordance with their responsibilities under the Privacy Act 1988 (Cth) (the Act) and the National Privacy Principles.
It is not the Company’s policy to collect sensitive information about the individual. However, in the event that it does, it will collect this information in accordance with the National Privacy Principles.
Information collected via the Company’s website
The Company’s website host may collect personal information for statistical, reporting and maintenance purposes. This information will not be used to identify the individual and may include:
- the number of users visiting this website and the number of pages viewed;
- the date, time and duration of a visit; or
- the path taken though this website.
- the Company’s website host uses this information to administer and improve the performance of this website.
Cookies
Cookies are small text files that are transferred to a user's computer hard drive by a website for the purpose of storing information about a user's identity, browser type or website visiting patterns. The Company website does not use cookies.
Web beacons
Web beacons are images that originate from a third party site to track visitor activities. The Company may use web beacons to track the visiting patterns of individuals accessing its website.
Third party websites
The Company's website may contain links to other websites. When the individual accesses these links the Company recommends that the individual read the website owner's privacy statement before disclosing the individual's personal information. The Company does not accept responsibility for inappropriate use, collection, storage or disclosure of the individual's personal information collected outside its website.
Use and Disclosure of an Individual's Personal Information
The Company will only disclose and use the individual's personal information in accordance with the National Privacy Principles.
Information collected by the Company will, unless the individual otherwise consents, only be used for the purposes of:
- providing the individual with professional services;
- providing the individual with information about the Company’s services;
- managing and administering the services the Company offers the individual;
- receiving services from the individual or the organisation that employs the individual; and
- disclosure to the third parties mentioned below.
The Company may also collect personal information from the individual for the purposes of conducting client surveys or for promoting its services. If the individual does not wish to receive any marketing or promotional material in relation to the Company’s services or to participate in client surveys please let the Company know in writing or by contacting the Company via its website at
http://www.reedinpartnership.com.au/.
In order to provide the individual with its products and services, the Company may share information with, or acquire information from the following third parties:
- various third parties whom the Company asks to perform services for it or to whom information must be disclosed to in the course of providing services to the individual, including:
- Reed Specialist Recruitment, for the purposes of the provision of recruitment services to applicants for our vacancies.
- Reed in Partnership PLC (the UK parent company) for the purposes of providing depersonalised management information
- FADV Ltd, for the purposes of vetting and screening applicants to our vacancies
- our professional advisers, for example our auditors and lawyers; and
- government, regulatory or other agencies to whom the Company is required to disclose the individual's personal information by law.
The Company, where necessary, will enter into arrangements with these entities to keep the individual's personal information confidential and to ensure that they use the information solely for the purpose of providing the relevant services to the individual.
The Company may also be required by law to disclose the information collected from the individual. In such circumstances, only information that the Company is required to disclose as a matter of law will be divulged.
The Company would like to assure the individual that the individual's personal information will not be divulged save as set out above.
The Company may engage the services of independent contractors to provide skilled personnel for the purposes of discharging services to clients of the Company. Appropriate arrangements have been put in place to prevent any unauthorised disclosure of personal information by such personnel.
Where the Company collects the individual's personal information from third parties such as independent contractors, it will handle that information in accordance with, and will take reasonable steps to ensure the individual aware of, the matters presented in this Statement.
How the individual would gain access to their records
The individual can request access to their personal information that the Company holds about them by contacting the Company via its website or by making a request when the individual next visits the Company’s offices. The individual should be aware that the Company will only grant access in accordance with the Act and that certain exceptions may apply to the individual's request to access the individual's personal information.
If the Company does not provide the individual with access to their personal information, it will inform the individual in writing of its decision and will advise them of any exceptions under the Act that it has relied upon.
The Company may also recover from the individual its reasonable costs in providing them with access to their personal information.
The Company takes all reasonable steps to ensure the individual's personal information is accurate, complete and up to date each time it collects or uses it.
If the individual's personal information has changed or the individual becomes aware that information the Company holds about them is no longer accurate, complete or up-to-date, the Company requests that the individual immediately contact it so that the Company can update its records.
The Company realises the importance of client information and treats this as confidential.
The individual's personal information may be stored in hard copy documents or on the Company’s computer systems.
In order to ensure the security of the individual's personal information and to protect it against unauthorised access, misuse or loss the Company maintains strict access controls and a stringent internal security systems.
The individual's rights
While information is being sought from the individual for the sole purpose of providing services to them, the individual has the right to refuse to provide certain information. Of course, this may not always be possible as some of the Company’s services can only be provided if the Company is able to adequately identify the individual.
If the individual is not completely satisfied with anything which is set out in this Statement, the individual is entitled to either query this practice or lodge a complaint with the Company’s Privacy Officer or the Office of the Privacy Commissioner. All such inquiries or complaints would be handled with impartiality and discretion.
The individual can obtain further information relating to the Company’s privacy policies. by emailing hugh.cattermole@reedglobal.com